Selling your home should feel exciting, reassuring, and well-managed - not stressful, confusing, or stagnant. So, if your property has been on the market for weeks or even months without progress, it’s completely natural to start questioning whether your current agent is doing enough.
At Wellington Evans, we often meet homeowners who feel stuck: no updates, no clear strategy, and no real sense that their sale is moving in the right direction. The good news? A fresh approach can make an enormous difference.
Here are the key signs it might be time to switch agents, and how choosing the right team can help get your move back on track.
1. You’re Not Getting Regular, Honest Communication
Clear communication is one of the strongest indicators of a proactive agent. If you’re constantly chasing for updates, struggling to get feedback, or receiving vague explanations for lack of progress, that’s a red flag.
You should always know:
- How your listing is performing online
- What buyers are saying after viewings
- What your agent is doing to generate interest
- What the next steps are
A good estate agent keeps you informed without being asked and offers clear, practical advice throughout the process.
2. Your Property Marketing Has Gone Stale
In today’s market, presentation is everything. If your listing is relying on average photography, a generic description, or outdated marketing materials, it will quickly fall behind competing homes.
Ask yourself:
- Do the photos truly show my home at its best?
- Is the description engaging and detailed?
- Does the listing stand out on Rightmove and other portals?
- Has my agent refreshed the marketing since launch?
At Wellington Evans, we use professional photography, carefully written descriptions, and strategic repositioning to ensure your home always looks and performs at its best online.
3. You’ve Had Plenty of Viewings - But No Offers
If buyers are coming through the door but not making offers, something isn’t aligning.
The issue may be:
- Pricing
- The way the home is being presented
- Lack of preparation before viewings
- Missed opportunities to highlight key features
- Poor follow-up from your agent
A proactive agent will identify patterns quickly, adapt the strategy, and help you make meaningful changes - whether that’s repositioning your price, refreshing staging, or reframing how certain rooms are used.
4. Your Agent Isn’t Adapting the Strategy
A “list and wait” approach rarely delivers strong results.
Your agent should be:
- Monitoring interest daily
- Reviewing performance weekly
- Suggesting improvements regularly
- Adjusting marketing and price when needed
- Actively matching your home with suitable buyers
If nothing has changed since the day you launched, your agent may simply have run out of ideas - or motivation.
5. You Don’t Feel Prioritised
You should feel like your sale matters.
If your home seems to be an afterthought, if messages aren’t returned promptly, or if you sense your agent has moved on to “newer” instructions, it may be time to consider whether you’re getting the level of service you deserve.
As an independent agency, Wellington Evans takes a hands-on approach with every instruction - ensuring every homeowner feels genuinely supported throughout their sale.
Nick puts it simply:
“A client should never feel forgotten. Every home deserves care, strategy, and proper representation - not just a listing on a portal.”
6. You’ve Lost Confidence in Their Advice
Trust is essential. If you find yourself second-guessing discussions about pricing, marketing, or buyer feedback, or if your agent is defensive rather than constructive, the partnership likely isn’t working.
A good agent gives you confident, evidence-based guidance — and isn’t afraid to have honest conversations that help you achieve the best outcome.
7. Your Home Has Been Sitting on the Market Too Long
When a listing goes stale, buyers start to wonder if something is wrong.
A relaunch with a new agent can re-energise your sale by introducing:
- Fresh marketing
- Improved photos
- A revised description
- A smarter pricing strategy
- Renewed energy and commitment
Often, a simple repositioning paired with better communication can completely transform momentum.
Final Thoughts
If you’re feeling let down by your current agent, you’re not alone - and you don’t have to stay stuck. With the right guidance, marketing, and strategy, even the slowest sales can turn around quickly.
At Wellington Evans, we specialise in helping homeowners regain confidence in their move. Whether you need a full relaunch or just honest advice on your next steps, we’re here to support you with clarity, expertise, and care.
For a confidential, no-obligation review of your sale, call James or Nick on 01462 229 555.
Sometimes, a fresh approach is all it takes to get things moving again.
